How do we Collect and Use Personally Identifiable Information?

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We will collect personally identifiable information about you, such as your name, postal address, telephone and mobile numbers, and email address when you provide it to us through this site such as when you create an account or profile, order or register a product, order literature, enter contests or incentive programs, sign up for newsletters, participate in a survey, contact customer service, or otherwise interact with this site.

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Your personally identifiable information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions, notifying you of new products or product-related news, and for administrative purposes such as conducting incentive programs or tracking which parts of the site are of interest to you.

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We use your personally identifiable information to provide the services you request from KC Granite Center such as responding to product information requests; registering products; fulfilling orders for parts, products or customer service; administering contests or incentive programs; and facilitating on-line product visualization applications and preferred products catalogs. We also use personally identifiable information to send you news about our products and promotions, to conduct online surveys, contests or incentive programs via email, telephone or postal mail, and to notify you of special events and advertising that you might be interested in. In addition, we may use the information to improve KC Granite Center’s online and other services, such as customer service and product support, to understand consumer preferences in developing product improvements and innovations, and to ensure that our site is of interest to you. We may also use your personally identifiable information for internal business purposes, such as optimizing users’ site experiences and analyzing and managing our businesses. If you apply for employment with KC Granite Center, we may use the personally identifiable information you supply to process your job application.

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This site may offer a feature that allows you to send an electronic postcard or otherwise share a message with a friend. If you choose to do so, we will ask you for the recipient’s name and email address, along with the text of any message you choose to include. By using this feature, you warrant that you are entitled to use and provide us with the recipient’s name and email address for this purpose.

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Notice Regarding Use of this Site by Children

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This site is not directed to children under the age of 18, and we request that children do not provide personally identifiable information through the site.

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User Generated Content Functions

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Certain pages on this site enable users to submit their own content, such as under “Comments,” or “Contact Us.” Any information you disclose in such a submission may be publicly available and you should exercise caution in deciding whether to disclose your personal, financial or other sensitive information there. KC Granite Center cannot prevent such publicly-available information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety, and is not responsible for the results of any postings.

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Testimonials

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We may post written or video customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.

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Sweepstakes, Contests, Etc.

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We may operate sweepstakes, contests, raffles and similar promotions through the site that may require online registration with third party sponsors of such sweepstakes, contests, raffles, etc. You should carefully review the rules of each sweepstakes, contest, raffle and promotion in which you participate through the site, as they may contain additional important information about KC Granite Center’s or a sponsor’s use or disclosure of your personally identifiable information. To the extent that the terms and conditions of such rules concerning the treatment of personally identifiable information conflict with this Policy, the terms and conditions of such rules shall control.

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